Mental Health Resources

 

CAF Health Services Clinics
Your local health services clinic or one of 26 mental health clinics, located at bases and wings throughout Canada, can provide the required assistance or a referral to the most appropriate resource.

 

CAF Member Assistance Program (CFMAP)
The CFMAP is a confidential, 24/7 toll-free telephone advisory and referral service for all CAF personnel and their families. The CFMAP can also provide short-term, confidential, external counselling for those in need.
1-800-268-7708

Employee Assistance Program
The Employee Assistance Program (EAP) is a voluntary, confidential and short-term solution-focused service available to civilian employees and their eligible family members who are experiencing personal or professional issues that may have an impact on their personal well-being and/or their work performance. EAP services are available through two points of contact: Department of National Defence Referral Agents and professional mental health counsellors through Health Canada’s Employee Assistance Services.

For immediate assistance, Employee Assistance Services can be accessed 24/7 at:
1-800-268-7708
1-800-567-5803 (for the hearing impaired).


The Family Information Line (FIL)   
The FIL is a toll-free bilingual telephone service for families of Canadian military personnel, intended to provide timely and accurate information as well as reassurance, support and referrals to other resources as needed. FIL counsellors are available to handle calls in confidence 24 hours a day, seven days a week.
1-800-866-4546 (Toll-free in North America)
1-613-995-5234 (Collect calls accepted)

 

Military Family Resource Centres (MFRCs)
MFRCs provide information on subjects of interest to military families, including mental health. They can also provide psychological support through counselling and referral services to complementary programs in the larger, local community.

 

Operational Stress Injury Social Support (OSISS)
OSISS is a peer-based support program for CAF members, veterans, and their families who are coping with an operational stress injury. The OSISS vision is "to be an exemplary model of standardized peer support to CAF personnel, veterans and their families."

 

Operational Trauma and Stress Support Centres (OTSSCs)
OTSCCs provide assessment, individual and group treatment for personnel experiencing difficulties that result from operational duties. OTSSCs are located in Edmonton, Esquimalt, Gagetown, Halifax, Ottawa, Petawawa and Valcartier.

 

The Road to Mental Readiness (R2MR)
The R2MR web portal is designed to provide more information about the types of R2MR training provided to CAF personnel throughout their career, during deployment, and to CAF families.

 

Strengthening the Forces
Strengthening the Forces is the CAF’s health promotion program and includes awareness and prevention initiatives in areas such as suicide, anger and stress management, healthy relationships, family violence, and addictions.

 

Integrated Personnel Support Centers (IPSC)
The 24 Integrated Personnel Support Centres across Canada provide support to CAF ill and injured personnel, veterans and their families, with a focus on the following core functions: return to work program coordination; casualty support outreach delivery; casualty tracking; casualty administrative and advocacy services; support platoon structure to provide military leadership, supervision, and administrative support; a liaison for Military Family Resource Centers, with local base support representatives and local unit commanding officers.